Terms & Conditions

These Terms & Conditions describe our legal policy regarding site use and conditions of sale when you make a purchase through this website.


RETURNS & EXCHANGES

We provide consumers a 30-Day return window from the time of signing for goods received, items must be returned in new condition and courteously reconstructed in their original packaging - buyer pays return postage. Please notify your return to sales@rivacchi.com quoting your order number provided to you in your email receipt and we will provide you with return instructions. Unfortunatley we do not offer exchange of products at this time except for ring sizes which we can exchange via notification within the designated 30-Day return period.

Upon satisfactory inspection of returned goods we will promptly issue you with a full refund. We strive for 100% customer satisfaction and wish to provide you with a comfortable shopping experience.

Mailing address:

GPO BOX 2836
BRISBANE CITY
QLD 4000


WARRANTY

We provide a 12-Month replacement warranty on all RIVACCHI products sold from the time of signing for goods received, please do not delete your electronic receipt otherwise warranty may be void. Warranty does not cover general wear and tear, tarnish and/or mistreatment of the product, all warranty claims are assesed on a case-by-case basis.


SITE USE

This website is operated by RIVACCHI. Throughout the site, the terms “we”, “us” and “our” refer to RIVACCHI. RIVACCHI offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with Federal consumer law.


SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales@rivacchi.com